product discovery
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Stop Groupthink in Hiring: Proven Product-Led Tactics to Make Faster, Fairer Decisions
Hiring isn’t broken so much as it’s often badly designed. I unpack how AI-driven application volume, sprawling interview loops, and fuzzy criteria fuel groupthink and derail…
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Stop Measuring Output, Start Driving Outcomes: My February CDH Book Club Guide
This February, I’m hosting a “Continuous Discovery Habits” book club focused on Chapter 3: Focusing on Outcomes Over Outputs. You’ll get a practical, first-principles guide with…
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Build vs. Buy in an AI-First World: My Framework to De-Risk Decisions and Own Your Data
Build vs. buy shows up in every product organization, and AI is changing the calculus without eliminating the tradeoffs. In this first-person framework, I walk through…
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The Customer Feedback Playbook: AI-Powered Tactics I Use to Make Better Product Decisions
Customer feedback is my most reliable compass for strategy and execution. In this playbook, I show how to combine analytics, structured interviews, and AI to turn…
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Why Codeless Product Analytics Wins: Faster Insights, Fewer Bottlenecks, Bigger PLG Results
Codeless analytics removes instrumentation bottlenecks, so product teams answer questions in hours—not weeks. I explain what codeless analytics is, why (and how) Pendo supports it, and…
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Building Physician‑Grade AI When Trust Is Everything: Inside Healio’s Proven Playbook
Physicians won’t trust AI until it proves itself. Here’s how Healio built a physician-grade assistant with RAG and hybrid search across trusted sources like PubMed, designed…
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Inside Product at Heart 2026: Bold Single-Track Vision, AI Everywhere, Deeper Connections
Product at Heart 2026 is making a bold shift to a single-track format—prioritizing tighter curation, shared context, and deeper learning. Petra Wille and Teresa Torres outline…
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How I Harness AI to Supercharge Product Discovery for Faster Research, Prototyping, and Validation
AI has become my unfair advantage in product discovery, compressing weeks of research, prototyping, and validation into days. I synthesize interviews with LLMs, layer in Amplitude…
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New Year, New Product Habits: AI Workflows, Coaching Culture, and Community in 2026
I’m starting 2026 with a practical reset of how I lead continuous discovery, integrate AI workflows, and scale coaching inside product teams. In this reflection, I…
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Turn Every Support Ticket into Product Truth: My Playbook for Data-Driven CX Wins
Support tickets are the fastest path to product truth when you turn frontline conversations into structured, reliable data. I connect support tools to a unified analytics…
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Unlock Travel & Hospitality Growth: Product Benchmarks and Metrics Top Teams Rely On
Benchmarks transform intuition into a clear product strategy for travel and hospitality. In this narrative, I share the key product metrics I rely on—activation, search-to-book conversion,…
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Stop Choosing: Blend Inside-Out and Outside-In Thinking to Accelerate Product-Led Growth
Inside-out and outside-in thinking aren’t tradeoffs—they’re a flywheel for product-led growth. Blend a sharp product strategy with continuous discovery and real usage data to drive adoption…
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AI Context Engineering: A Practical System for Product Teams
Learn to build small, traceable context packs that help product teams use AI for discovery, prioritization, and execution with less rework.
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Master the Five Stages of Software Experience Maturity and Prioritize What to Fix First
Experience quality compounds, and a five-stage maturity model turns that truth into a practical plan. Use it to align teams, prioritize the right fixes, and link…
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Four High-Impact Lifecycle Journeys to Run in Pendo Orchestrate for Activation and Retention
Pendo Orchestrate makes it possible to deliver the right message at the right time across the entire customer lifecycle. I run four core journeys—onboarding, activation, expansion,…
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Why I’m All-In on INDUSTRY 2025: 5 Powerful Reasons For Product Leaders at The Product Conference
INDUSTRY 2025 is my must-attend event to sharpen product strategy, deepen AI fluency, and learn directly from operators who ship. I’m prioritizing outcome-driven roadmapping, continuous discovery,…
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My Proven Experimentation Playbook for AI PMs: Faster Learning, Safer Launches, Bigger Wins
Experimentation is not guesswork—it’s a disciplined system. In this playbook, I show how to pair A/B testing with eval-driven development to ship safer AI features and…
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Quantitative Metrics vs. Qualitative Insight: How I Balance Data and Discovery to Grow Products
Numbers show what is changing; human insight explains why. I share a practical cadence for combining quantitative metrics with qualitative discovery to make sharper product decisions.…
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Inside Google’s Product Model: Hard-Won Lessons to Build Empowered, Outcome-Driven Teams
I’m examining how the product model manifests at Google and translating it into practical patterns you can use. I focus on empowered product teams, product trios,…
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AI Product Management Skills: A Practical 12-Month Roadmap
A 12-month roadmap for building AI literacy, evaluating prototypes, shipping reliable workflows, and scaling product governance.
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Browse topics
- AI Strategy (315)
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