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Inside a Staff AI Engineer’s Impact: How Cross-Functional AI Initiatives Drive Product Wins
Read more: Inside a Staff AI Engineer’s Impact: How Cross-Functional AI Initiatives Drive Product WinsStaff AI Engineers turn AI vision into product reality by pairing eval-driven development with rigorous experimentation and clear business metrics. I partner closely on problem framing, instrumentation, and A/B testing with defined MDE targets to ensure we learn fast without compromising quality. With Amplitude analytics as a unified analytics platform, we align AI workflows to…
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Teach AI to Think Like an Analyst: My Amplitude-Inspired Playbook for Faster Decisions
Read more: Teach AI to Think Like an Analyst: My Amplitude-Inspired Playbook for Faster DecisionsAI doesn’t need more data; it needs the discipline of great analysis. I use an Amplitude-inspired playbook to turn analyst judgment into a structured, iterative process that AI can execute in minutes. By defining decisions, metrics, and segments upfront, and binding them to a retrieval-first pipeline, I get consistent, audit-ready insights. This approach makes eval-driven…
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Inside the Core Analytics Mindset: How I Build Products that Drive Clarity and Growth
Read more: Inside the Core Analytics Mindset: How I Build Products that Drive Clarity and GrowthI build core analytics products that turn questions into confident decisions. My approach anchors roadmaps to outcomes, not outputs, and prioritizes clean instrumentation so retention and activation metrics are trustworthy. I use disciplined A/B testing with minimum detectable effect (MDE) to ship with evidence, not hunches. Continuous discovery translates insights into focused product roadmaps and…
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2026 Support Capacity Playbook: Bold AI Automation, Smarter Staffing, Zero‑Surprise SLAs
Read more: 2026 Support Capacity Playbook: Bold AI Automation, Smarter Staffing, Zero‑Surprise SLAsAI is reshaping support capacity planning, and the old linear volume-to-headcount model no longer holds. I center plans on automation rate (AI Agent involvement rate × AI Agent resolution rate) and model lower human case throughput to reflect tougher, higher-value work. I also lower inbox occupancy targets to fund AI and system improvements that compound…
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Year-End Reflection for Product Leaders: Values, Themes, and the 100‑Wishes Reset
Read more: Year-End Reflection for Product Leaders: Values, Themes, and the 100‑Wishes ResetYear-end reflection is more than a wrap-up—it’s a strategic reset for product leaders. In this narrative, I unpack a values-driven approach that replaces rigid goals with themes, process commitments, and decade-level intentions. You’ll see how the “100 wishes” exercise unlocks direction, why process vs. outcome goals reduce pressure while improving results, and how to build…
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AI in Product Design: My Proven Playbook, Real Use Cases, and the Tools That Win Faster
Read more: AI in Product Design: My Proven Playbook, Real Use Cases, and the Tools That Win FasterAI in product design has moved from novelty to necessity, and the fastest-moving teams are weaving it through discovery, prototyping, and validation. I share a practical playbook: strategy-first alignment, continuous discovery with retrieval-grounded insights, and eval-driven development. You’ll see where AI adds tangible value—from UX writing and in-app guides to voice agents and support deflection—without…
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Inside the Engine Room: How I Drive Scalable Analytics APIs, Reliability, and Performance
Read more: Inside the Engine Room: How I Drive Scalable Analytics APIs, Reliability, and PerformanceI share how I focus on the middleware and compute systems that power analytics at scale so teams can trust their data. I detail how overseeing the APIs behind charts, cohorts, and metrics—driving performance, reliability, and platform scalability—translates into credible insights and faster iteration. I explain how SRE practices, CI/CD, and DORA metrics reduce incidents…
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From Insights to Impact: Turning Amplitude Analytics into Product-Led Growth at Scale
Read more: From Insights to Impact: Turning Amplitude Analytics into Product-Led Growth at ScaleI share how I paired with a data-driven content leader and Amplitude power user to turn analytics into product-led growth. We mapped activation events and retention cohorts, used Amplitude analytics for A/B testing, and aligned go-to-market strategy with lifecycle content like in-app guides and product tours. The result was sharper product positioning, faster time-to-value, and…
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Unlock B2B Product Excellence: Essential Benchmarks to Outperform Your Tech Peers
Read more: Unlock B2B Product Excellence: Essential Benchmarks to Outperform Your Tech PeersBenchmarking turns vague goals into precise product outcomes. In B2B technology, the right product metrics reveal where value is created, where users get stuck, and which levers drive sustainable growth. I outline how to use activation, onboarding, time-to-value, feature adoption, and retention benchmarks to prioritize the roadmap. You’ll see how analytics, in-app guides, and A/B…
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From Concierge to AI Marketing Engine: Inside Mowie’s Document Hierarchy Playbook
Read more: From Concierge to AI Marketing Engine: Inside Mowie’s Document Hierarchy PlaybookSMBs don’t need a bigger team to market like pros—they need smarter systems. In this first-person breakdown, I unpack how Mowie evolved from a hands-on concierge service into an AI marketing platform using a resilient document hierarchy. You’ll see why loosely structured markdown beats rigid schemas, and how customer approvals and regeneration requests power eval-driven…
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Automated Insights for Product Teams: Uncover Causal ‘Aha’ Moments in Minutes, Not Weeks
Read more: Automated Insights for Product Teams: Uncover Causal ‘Aha’ Moments in Minutes, Not WeeksAutomated insights change the analytics game by surfacing causal patterns and “aha” moments in minutes, not weeks. Instead of manual, exhaustive searches, I get ranked hypotheses tied to activation, conversion, and retention. This dramatically shortens time-to-learning and makes continuous discovery a daily habit. With targeted A/B testing and MDE, I can validate quickly and confidently.…
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Unlock Real-Time Product Insights: Amplitude + OpenAI MCP in ChatGPT, Without BI Bottlenecks
Read more: Unlock Real-Time Product Insights: Amplitude + OpenAI MCP in ChatGPT, Without BI BottlenecksConnecting Amplitude analytics to ChatGPT via OpenAI’s MCP brings product insights directly into the flow of work. I can ask natural-language questions about activation, retention, and A/B tests and get grounded answers without waiting on dashboards or SQL. With least-privilege access, privacy-by-design controls, and audit logging, governance remains tight while discovery speeds up. Standardized metrics…
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