product strategy
- AI Strategy (429)
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Master Build-to-Learn: The Essential FAQ to Supercharge Product Discovery in the AI Era
In the age of AI, the fastest teams separate build to learn from build to earn. I use discovery to validate problems and value before committing…
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A Practical Scenario Planning System for AI Product Strategy
A decision-ready framework for turning uncertain AI futures into signals, reversible bets, funding triggers, and an adaptable roadmap without chasing hype.
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From 70 Employees to Dominance: My Playbook for Hypergrowth, Focus, and Top-Down Goals
Scaling an atoms-based marketplace demands a different kind of product leadership. In this first-person playbook, I share how I apply a simple “plate spinning” framework to…
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From Brain Dump to Done: How Todoist’s Ramble Captures Tasks in Real Time with AI
Ramble turns stream-of-consciousness voice notes into structured tasks in real time by skipping transcription and using a Gemini live audio model. The Doist team pairs instant…
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Cracking the Hardest Percentages: Turn Complex Support into Scalable, Trust-Building Automation
Complex queries are the smallest slice of most queues, yet they dominate handle time and define customer trust. In my experience, the fastest path to higher…
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Product Work Is Relationship Work: How I Align Stakeholders Faster and Cut Team Politics
AI can speed up delivery, but it can’t replace the human work of product management: aligning stakeholders, navigating competing incentives, and creating shared understanding. In this…
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Commercial vs. Internal Products: Hard Truths, High Leverage, and How I Make the Call
Internal products quietly drive customer experience, margin, and speed—yet they’re often underfunded. Commercial products expand scope with positioning, pricing, and GTM complexity, making them harder to…
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How Top Product Teams Roadmap Through Uncertainty: Align Faster, Adapt Smarter, Deliver
Uncertainty isn’t the enemy of great product roadmaps—wishful certainty is. I anchor plans on outcomes, organize bets by time horizon and confidence, and use continuous discovery…
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Stop Misleading A/B Tests: Master Sample Size Assumptions for Reliable Results
Sample size calculators are only as reliable as the assumptions behind them. I show how I validate baseline rates, set a meaningful minimum detectable effect (MDE),…
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Join Me in April: Build a Continuous Interviewing Habit and Unlock Real Customer Insights
This April, I’m leading a community read of Chapter 5: Continuous Interviewing from “Continuous Discovery Habits,” with a practical guide, discussion prompts, and exercises you can…
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Never Stop Disrupting: Why the Fin API Platform Signals a New Era for Agentic AI
Disruption favors teams that move from features to agents—and the Fin API platform accelerates that shift. With a customer agent platform resolving over 2M issues weekly…
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Inside Amplitude’s ML Playbook: Practical Strategies for Smarter A/B Tests and Growth
Discover how I translate machine learning into practical product analytics wins. I share how MDE-driven planning and disciplined A/B testing unlock faster, defensible decisions. You’ll see…
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Product Management Isn’t Dead: Why ‘Product Builders’ Will Win in the AI Era—and How to Upskill Now
“Is product management dead?” Not even close. The role is evolving as AI raises the baseline, compresses cycle time, and nudges the classic product trio toward…
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Apex Arrives: Vertical AI That Beats GPT-5.4 on Customer Service Speed, Accuracy, and Cost
Apex is a new vertical model for Fin that outperforms GPT-5.4 and Opus 4.5 on speed, accuracy, and cost—now powering ~100% of English chat and email…
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From Engineer to CEO: Hard-Won Lessons on GTM, Cloud-First Bets, and Must-Do Focus
Becoming a CEO from an engineering or product track requires an almost entirely new skillset—and a new operating system. In this reflection, I break down the…
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Outcomes vs Outputs: How I Stopped the Feature Factory and Drove Real Product Impact
Most teams say they value outcomes over outputs, yet daily habits still reward shipping. In this article, I share clear definitions, hard-won examples, and diagnostic tests…
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Staying Sane as a Product Leader: Practical Strategies I’m Using from Teresa Torres & Petra Wille
Feeling overwhelmed is rational in a world of infinite inputs and finite attention. I’m applying small, values-driven actions—guided by “Something is better than nothing”—to stay grounded…
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From Resolutions to Outcomes: How We Price AI Agents Fairly and Amplify Customer Value
AI pricing should align with real, measurable value. Resolutions were a great starting point, but as Fin now handles complex, multi-step, and human-in-the-loop workflows, success is…
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How I Used Claude Code to Run a Full Content Audit in Hours—and Uncovered Big SEO Wins
I put Claude Code to work on a full SEO content audit and was surprised by how quickly it produced credible, data-backed insights. By loading my…
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February Fin Breakthroughs: Master complex workflows, natural voice, 2-minute Shopify, smarter ops
This February, we removed four major constraints holding AI agents back: complexity in automation, voice quality under pressure, Shopify setup friction, and helpdesk overhead. Procedures and…
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Browse topics
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