empowered product teams
- AI Strategy (429)
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- Product Management Leadership (373)
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How to Design a Product Community of Practice That Works
A practical operating model for turning a product community of practice into sharper critiques, reusable knowledge, and visible decision changes.
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How I Use ChatGPT to Supercharge Product Management: Workflows, Prompts, and PM Playbooks
ChatGPT has become a practical force multiplier in my product workflows, from discovery and strategy to delivery and growth. I use it to synthesize interviews, clarify…
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From KPIs to Comebacks: How I Lead Through Setbacks with Curiosity, Care, and Discovery
Setbacks don’t disqualify high-performing product teams—they define and refine them. In this reflective review of an All Things Product episode with Teresa Torres and Petra Wille,…
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PendomoniumX London: An Operating Model for AI Products
A practical operating model for turning AI pilots into trusted product workflows that customers discover, adopt, repeat, and teams can govern.
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AI Won’t Replace Engineers—Engineers Using AI Will: A Practical Playbook for Your Next Move
AI is automating tasks, not eliminating software engineers. The real opportunity is to shift from rote implementation to systems thinking, product discovery, and responsible AI Strategy.…
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Global Invoicing Nightmares: Hard-Won Product Lessons on EU Tax, Compliance, and Customer Value
Global invoicing looks simple until one regulatory edge case blocks the very moment your customer tries to pay. In this episode, I unpack how EU tax…
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Prototypes vs Products: How I De-risk Ideas Fast and Ship Reliable Value at Scale
Too many teams confuse prototypes with products—and pay for it later. I use prototypes to learn fast and reduce risk, and I treat products as promises…
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Your Ultimate ProductCon San Francisco 2025 Guide: Best Hotels, Eats & Drinks
Plan your ProductCon San Francisco 2025 trip like a product pro. I share a proven, outcomes‑first approach to choosing the right hotel in SoMa, Union Square,…
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How to Build an Outcome-Driven Product Operating Model
A practical operating model for giving product teams clear outcomes, decision rights, evidence standards, and review rituals without losing control.
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How to Build AI Upskilling That Changes Product Team Behavior
A practical 90-day system for turning AI training into role-specific behavior, stronger product decisions, and measurable business outcomes.
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How to Build a High-Velocity Product Experimentation System
A practical operating system for turning small, safe releases into faster product decisions without sacrificing reliability, trust, or strategic focus.
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How Product Leaders Break Silos Without More Meetings
A practical operating model for giving product trios shared outcomes, clear decision rights, one evidence base, and a cadence that exposes busywork.
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What I Learned from Trainline’s Agentic AI: Building a Trusted Travel Assistant at Scale
Agentic AI only works at scale when orchestration, tools, and guardrails are designed together. Trainline’s approach demonstrates how to pair scalable reasoning with deep domain context,…
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Why We’re Building Our Next AI R&D Hub in Berlin—and Hiring 100 to Power Fin’s Growth
We’re opening our next AI R&D hub in Berlin to accelerate Intercom and our AI Agent, Fin, and we plan to hire 100 people across engineering,…
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Context Is King: My Playbook to Prep Product Teams for High-Impact AI Collaboration
AI becomes a powerful teammate when we give it the right context. In this commentary, I share how I operationalize context—decision logs, success metrics, and machine-readable…
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Evidence-Driven AI Product Delivery: A Practical Operating Model
A practical operating model for choosing AI bets, defining proof before build, evaluating releases, and scaling only when outcomes and guardrails hold.
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Inside Japan’s AI Marketing Shift: How 500 Teams Boost Efficiency, Results, and Careers
New research from Japan underscores how AI, anchored in disciplined analytics, is accelerating marketing efficiency, measurable results, and career growth. I break down why a unified…
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AI-Era Product Experimentation: A Practical Operating Model
A practical system for turning faster AI-assisted shipping into trusted product decisions with decision contracts, dynamic MDEs, and layered evidence.
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How Cross-Functional Product Teams Turn Alignment Into Delivery
A practical operating system for aligning product, design, engineering, marketing, and data around outcomes, decisions, and feedback.
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How to Design a Product-Led Organization That Scales
A practical blueprint for setting team boundaries, decision rights, platform contracts, planning rhythms, and re-org checks as product organizations grow.
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Browse topics
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