AI workflows
- AI Strategy (315)
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- Product Management Leadership (306)
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How to Scale AI Pilots Into Everyday Operating Work
A practical operating model for choosing the right workflow, setting AI boundaries, measuring value, and scaling with auditable controls.
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Claude Code for Non-Technical Professionals: A Safe Start
A practical, low-risk way to use Claude Code for file-based product work, with a bounded first project, review gates, and reusable prompts.
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AI Productivity Is Not a Product Outcome: Measure What Matters
A practical operating model for linking AI-enabled speed to customer behavior, business impact, quality guardrails, and deliberate capacity choices.
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How Snapbar Turned Crisis Into an AI-Native Photo Experience Revolution
Snapbar’s reinvention shows how a mature company can turn crisis into a durable AI product strategy. The company moved from physical photo booths to a WebRTC-based…
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Reliable AI Coding Requires Four Kinds of Control
A practical framework for controlling requirements, context, verification, permissions, and recovery when teams build software with AI agents.
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Behavioral Analytics for AI Agent Activation and Retention
A practical framework for measuring an AI agent’s first useful outcome, repeat value, and behavior-triggered interventions without mistaking activity for trust.
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How I Make AI Agents Speak Like Our Team: A Conversation Design Playbook That Lifts CSAT
Your AI Agent will sound like an LLM unless you intentionally design how it communicates. I share a practical conversation design playbook covering tone, response structure,…
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How I Use Novus, the First Product Agent, to Turn Rapid Releases into Measurable Wins
Rapid releases don’t have to blur what’s working. I use Novus to connect code velocity to customer outcomes with eval-driven development, observability, and continuous discovery—without drowning…
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Beyond Black‑Box Scores: Custom AI That Elevates Trust & Safety Without Burnout
Off-the-shelf moderation scores miss nuance and force teams into painful manual review. In this episode, I explore how Musubi blends traditional ML with LLMs, policy optimizers,…
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Secure System Access for AI Agents: A Phased Control Model
A practical framework for giving AI agents narrowly scoped system access through phased permissions, independent controls, and measurable safeguards.
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A Layered Playbook for Package Supply Chain Security
A practical framework for reducing package risk through delayed adoption, script controls, provenance checks, dependency pinning, and AI guardrails.
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Why We Made Fin the Most Open Agent: Instant HubSpot & Freshdesk Support With 76% Resolutions
Fin now runs as a Service Agent on top of HubSpot and Freshworks, so you can deploy world-class automation without leaving your helpdesk. Setup takes less…
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From AI Builder to Agent Swarm: A Product Delivery Model
A practical model for combining AI Builders, selective agent parallelism, evaluations, and release controls across product discovery and delivery.
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Reusable AI Agent Workflows Need Evaluation Contracts
A practical model for packaging agent skills with traces, test fixtures, guardrails, and product metrics so reuse does not weaken accountability.
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A Game-Changing Leap in Voice AI: Fin Voice 2, Apex Flash, and a Live Demo You Can Trust
Voice AI is finally stepping out of the demo lab and into the real world. With Apex Flash and Fin Voice 2, we get fast, natural…
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Supercharge Insights with Amplitude Agent Connectors: Connect Notion, Slack, Linear & More
When insights and actions live in different tools, teams lose speed and clarity. Amplitude’s Agent Connectors help by uniting Notion, Atlassian, Slack, Linear, and more with…
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Package Hack Wake-Up Call: My Playbook for Securing Cowork, Coding Agents, and Secrets
A recent wave of malicious package hacks pushed me to level up my security posture without slowing down my AI workflows. In this piece, I break…
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A Reliable Amplitude AI Workflow for Product Decisions
Build Amplitude AI analyses stakeholders can trust by controlling context, checking evidence, and turning findings into accountable product decisions.
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Stop Support Tickets Before They Start: How AI Unsticks Users and Lifts Conversions
Stuck users don’t just stall—they open tickets and quietly abandon funnels. By pairing behavioral analytics, session replay, and targeted in-app guides with an AI Assistant, it’s…
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Speed-to-Lead Is Dead: How AI Agents End the Wait and Rebuild a High-Velocity Sales Org
Prospects shouldn’t wait after they click “contact sales.” AI Agents engage buyers instantly at the peak of intent, collapsing qualification, discovery, and even an initial demo…
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Browse topics
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