agentic AI
- AI Strategy (315)
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How to Scale AI Across the Customer Experience Without Silos
A practical model for extending AI beyond support with shared context, clear ownership, journey-level metrics, and controlled rollout gates.
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Prevent Strategy Drift: AI that flags ‘merge conflicts’ in product plans before a quarter derails
What if you could spot strategy misalignment the moment it starts—before it torpedoes a quarter? I break down how “GitHub for product management” can surface merge…
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Real-Time Answers in Slack and Teams: How Amplitude’s Global Agent Elevates Product Decisions
Bringing Amplitude Global Agent into Slack and Microsoft Teams lets my teams ask questions in-channel and get source-backed analytics, charts, and recommended actions like A/B tests—no…
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Battle-Tested AI Agent Orchestration Patterns for Reliable, Observable, Product-Ready Systems
Reliable agentic AI isn’t luck—it’s architecture, instrumentation, and disciplined release practices. In this guide, I share the orchestration patterns my teams use to deliver dependable, observable…
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From Tickets to Strategy: How AI Is Rewriting Support Careers—and Why Now Is the Moment
AI is reshaping support from the ground up, shifting work from ticket handling to strategic system improvement. Teams report updated job descriptions, more time spent training…
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12 Game-Changing Updates to Fin Procedures & Simulations for Complex Queries
I’m announcing 12 major upgrades to Fin’s Procedures and Simulations that help teams safely scale agentic AI for complex, multi-step customer workflows. Build Procedures faster with…
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How Deep AI Transforms Support Into Proactive, Omnichannel CX—No Extra Headcount Needed
AI is finally giving support teams the “breathing room” to focus on customer experience instead of firefighting. In 2026, investment is shifting toward omnichannel consistency so…
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How to Run AI-Accelerated Product Discovery and Delivery
A practical model for using agents, analytics, prototypes, experiments, and guardrails to shorten product learning without weakening judgment.
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How to Build an AI-Native Go-to-Market Operating System
A practical blueprint for redesigning revenue workflows around AI agents, human handoffs, rigorous evals, shared CRM state, and clear ownership.
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Implementing AI Agents That Scale: My Playbook for One‑Person Departments with Amplitude
This playbook shows how to turn agentic AI from a promising demo into a dependable “one-person department” that owns real outcomes. I share how to map…
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How to Scale Trustworthy Enterprise Analytics With AI Agents
A practical operating model for grounding, evaluating, governing, and scaling AI analytics agents without losing metric consistency or stakeholder trust.
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Multi‑Agent Systems Demystified: Why One AI Isn’t Enough—and How I Ship Faster With Many
Multi-agent systems turn a single clever model into a reliable product engine by coordinating specialized agents—planner, executor, and verifier—inside robust AI workflows. I use a retrieval-first…
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From Chaos to Clarity with Claude Code: My Hands-On Playbook for Product Leaders
I take you inside my hands-on system for turning Claude Code from a clever demo into a dependable teammate. You’ll see how I set up /init…
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AI Agent Deployment Mastery: My Proven Checklist to Ship Safely, Faster, and at Scale
AI agents demand a higher bar for safety, observability, and measurable outcomes. In this first-person playbook, I share the proven checklist I use to deploy agentic…
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Vibe Coding Unleashed: How Parallel Agents Build KPI Driver Trees in Under Two Hours
Parallel agents are transforming how I build analytics artifacts and make product decisions. By running specialized agents in parallel—metrics, data modeling, research synthesis, prototyping, and evaluation—I…
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Building Reliable AI Agent Systems: A Product Leader’s Playbook
A practical operating model for scoping, evaluating, shipping, and scaling AI agents that stay safe, observable, and economical in production.
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How Product Leaders Turn AI Agents Into Adopted Workflows
A practical framework for choosing an agent workflow, defining safe autonomy, measuring real adoption, and scaling only when outcomes improve.
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Build Your Personal Operating System with Claude Code: A Playbook for Focus, Speed, Clarity
A personal operating system turns scattered inputs into decisive action, and Claude Code is the catalyst I use to make it real. In this playbook, I…
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Agentic AI for Construction Tendering: A Product Playbook
A practical playbook for narrowing the tendering wedge, designing specialist agents, evaluating each decision, and earning safe autonomy.
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11 Product Management Shifts Redefining 2026: Actionable Signals from Top Leaders
2026 will reward product teams that turn signals into action. In this first-person analysis, I highlight eleven shifts—from outcomes-first OKRs and continuous discovery to agentic AI…
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Browse topics
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