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Unlock Data-Driven Growth: My Take on Analytics, Experimentation, and Personalization Mastery
Read more: Unlock Data-Driven Growth: My Take on Analytics, Experimentation, and Personalization MasteryI break down a practical, data-driven playbook for shipping products with confidence. You’ll learn how to stand up a unified analytics platform, run rigorous A/B testing with MDE and guardrails, and drive impact with targeted personalization. I also cover retention analysis and product-led growth so teams can prioritize what truly matters. Expect actionable templates, clear…
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How Deep AI Transforms Support Into Proactive, Omnichannel CX—No Extra Headcount Needed
Read more: How Deep AI Transforms Support Into Proactive, Omnichannel CX—No Extra Headcount NeededAI is finally giving support teams the “breathing room” to focus on customer experience instead of firefighting. In 2026, investment is shifting toward omnichannel consistency so customers get fast, personal, and accurate help everywhere. Teams that deeply integrate AI are tripling their ability to meet expectations, without adding headcount. I share how we absorbed a…
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Eliminating the Last Bottleneck: Agentic AI in Amplitude That Builds What Matters Faster
Read more: Eliminating the Last Bottleneck: Agentic AI in Amplitude That Builds What Matters FasterMost teams don’t lack data—they lack action. Agentic AI changes the equation by placing always-on agents inside analytics to investigate, monitor, and act on the signals that matter. With Amplitude’s AI Analytics Platform, we can compress time-to-insight and time-to-action, reduce operational drag, and focus product cycles on outcomes instead of outputs. The result is sharper…
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Design Smarter with Amplitude + Figma Make: AI-Powered Prototyping, Testing, and Learning
Read more: Design Smarter with Amplitude + Figma Make: AI-Powered Prototyping, Testing, and LearningI combine Amplitude analytics with Figma Make to compress discovery, move from insight to prototype fast, and ship with confidence. By defining MDE up front, running disciplined A/B testing, and gating releases with feature flags, I ensure decisions are backed by signal—not noise. A unified analytics mindset keeps segments and metrics consistent from prototype through…
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Inside ShowMe’s Playbook: Orchestrating Voice, Video & Multi‑Agent AI Sales Reps that Close
Read more: Inside ShowMe’s Playbook: Orchestrating Voice, Video & Multi‑Agent AI Sales Reps that CloseTreating an AI agent like a true sales teammate—complete with voice, video, and follow‑ups—changes how buyers engage and how teams sell. In this deep dive, I unpack ShowMe’s multi‑agent architecture, including conversation, evaluator, and creator agents coordinated by deterministic workflows and a smart orchestrator. You’ll see how a HeyGen avatar boosts trust and engagement, while…
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90% of CROs Will Fall Behind by 2028: Hard-Learned Lessons to Stay Ahead of GTM Change
Read more: 90% of CROs Will Fall Behind by 2028: Hard-Learned Lessons to Stay Ahead of GTM ChangeMost CRO playbooks won’t survive the next two years. I break down why fewer than 10% of current CROs will thrive by 2028, what actually distinguishes a top 1% CRO from a VP of Sales, and how to avoid the classic mistake of copying someone else’s operating model. You’ll learn why Vanta remains 100% sales-led…
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Implementing AI Agents That Scale: My Playbook for One‑Person Departments with Amplitude
Read more: Implementing AI Agents That Scale: My Playbook for One‑Person Departments with AmplitudeThis playbook shows how to turn agentic AI from a promising demo into a dependable “one-person department” that owns real outcomes. I share how to map workflows end-to-end, use a retrieval-first pipeline for accuracy, and instrument performance with Amplitude analytics and Agent Analytics. You’ll see how to run A/B testing and eval-driven development, set guardrails…
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Go From 3 Customer Interviews to a High-Quality Opportunity Solution Tree—In Minutes
Read more: Go From 3 Customer Interviews to a High-Quality Opportunity Solution Tree—In MinutesTeams are interviewing customers more than ever, but many still struggle to turn insights into action. I break down a practical, AI-powered way to go from three interviews to a draft opportunity solution tree in minutes—without losing context. This approach honors the two-step synthesis process, starts with real customer interviews, and keeps you in the…
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LLMs vs AI Agents: Hard‑Won Lessons Product Teams Need to Nail for Real‑World Impact
Read more: LLMs vs AI Agents: Hard‑Won Lessons Product Teams Need to Nail for Real‑World ImpactProduct teams are racing to deploy LLMs and AI agents, but the winners separate assistive copilots from true outcome-owning agents—and measure both rigorously. I share a practical playbook: start assistive, earn autonomy, ground with a retrieval-first pipeline, and instrument with eval-driven development and Agent Analytics. Bake in guardrails, privacy-by-design, and human checkpoints for irreversible steps.…
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Can AI Agents Master Enterprise Analytics? My Proven Task Framework and Amplitude Insights
Read more: Can AI Agents Master Enterprise Analytics? My Proven Task Framework and Amplitude InsightsCan AI agents truly handle enterprise analytics without sacrificing trust or governance? I share a practical, task-based framework that product and data leaders can use to evaluate Agent Analytics across funnels, retention, cohorts, and A/B testing. The approach emphasizes eval-driven development, privacy-by-design, and robust data governance. I outline a four-level maturity model, from simple summarization…
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What I Learned Scaling Analytics: Candid Lessons on Product Strategy and Product-Market Fit
Read more: What I Learned Scaling Analytics: Candid Lessons on Product Strategy and Product-Market FitThis collection distills hard-won lessons on building analytics capabilities when the data you need doesn’t yet exist. I share how continuous discovery feeds outcome-driven OKRs, and why rigorous A/B testing with clear MDE and retention analysis is non-negotiable. You’ll see how empowered product teams and product trios accelerate learning while sustaining product-led growth. I also…
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Build a Support System That Scales: How Product Leaders Maximize Impact with Delegation and AI
Read more: Build a Support System That Scales: How Product Leaders Maximize Impact with Delegation and AIFeeling stretched thin as a product leader? This reflection distills a practical playbook for scaling your impact without adding hours to your calendar. Learn why executive assistants, targeted research support, coaches, and communities of practice are force multipliers—and how to deploy AI where it truly compounds leverage. Get concrete steps to audit your time, delegate…
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