AI Strategy
- AI Strategy (430)
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- Leadership (81)
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- Product Management Leadership (374)
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How Agentic Analytics Reshapes Product Development Roadmaps
A practical synthesis of how product agents connect behavioral analytics, controlled experiments, roadmap decisions, and accountable automation.
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AI Agent Product Development: From Workflow to Autonomy
A practical framework for developing AI agents through focused workflows, bounded capabilities, measurable outcomes, and evidence-based autonomy.
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Why We Made Fin the Most Open Agent: Instant HubSpot & Freshdesk Support With 76% Resolutions
Fin now runs as a Service Agent on top of HubSpot and Freshworks, so you can deploy world-class automation without leaving your helpdesk. Setup takes less…
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From AI Builder to Agent Swarm: A Product Delivery Model
A practical model for combining AI Builders, selective agent parallelism, evaluations, and release controls across product discovery and delivery.
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Engineering MCP Agents as a Reliable Product Platform
A practical framework for building MCP agent platforms around controlled context, safe actions, measurable reliability, and governed scale.
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Reusable AI Agent Workflows Need Evaluation Contracts
A practical model for packaging agent skills with traces, test fixtures, guardrails, and product metrics so reuse does not weaken accountability.
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A Game-Changing Leap in Voice AI: Fin Voice 2, Apex Flash, and a Live Demo You Can Trust
Voice AI is finally stepping out of the demo lab and into the real world. With Apex Flash and Fin Voice 2, we get fast, natural…
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Crafting Beloved Tech Brands: My Moonshot Marketing Playbook for the Post-LLM Era
Marketing in 2026 isn’t a channel plan; it’s a feeling customers want to belong to. In this playbook, I share how to run one unified engine,…
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Supercharge Insights with Amplitude Agent Connectors: Connect Notion, Slack, Linear & More
When insights and actions live in different tools, teams lose speed and clarity. Amplitude’s Agent Connectors help by uniting Notion, Atlassian, Slack, Linear, and more with…
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Package Hack Wake-Up Call: My Playbook for Securing Cowork, Coding Agents, and Secrets
A recent wave of malicious package hacks pushed me to level up my security posture without slowing down my AI workflows. In this piece, I break…
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A Reliable Amplitude AI Workflow for Product Decisions
Build Amplitude AI analyses stakeholders can trust by controlling context, checking evidence, and turning findings into accountable product decisions.
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Stop Support Tickets Before They Start: How AI Unsticks Users and Lifts Conversions
Stuck users don’t just stall—they open tickets and quietly abandon funnels. By pairing behavioral analytics, session replay, and targeted in-app guides with an AI Assistant, it’s…
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How to Build a Resilient Experimentation Program at Scale
A practical operating model for producing trustworthy decisions through layered evaluation, governed measurement, and reversible delivery at scale.
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An AI Operating Model That Measures Outcomes, Not Activity
A practical way to connect AI quality, customer behavior, revenue, risk, and delivery metrics so teams know what to scale, fix, or stop.
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AI-Ready Customer Support: An Operating Model That Works
A practical operating model for preparing support knowledge, workflows, guardrails, human handoffs, and launch controls for reliable AI automation.
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How to Design a Dependable CLI Agent Users Can Trust
A practical framework for building CLI agents with narrow contracts, safe permissions, predictable execution, and measurable reliability.
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Speed-to-Lead Is Dead: How AI Agents End the Wait and Rebuild a High-Velocity Sales Org
Prospects shouldn’t wait after they click “contact sales.” AI Agents engage buyers instantly at the peak of intent, collapsing qualification, discovery, and even an initial demo…
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A Product Leader’s Playbook for Humane, Sustainable Growth
A practical operating model for balancing product growth with user agency, trust, community impact, and durable business value.
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Beyond Accuracy: How I Evaluate AI Customer Service Agents That Delight and Scale
Most teams judge AI agents by accuracy and resolution rates—but that’s only half the story. In my POCs, I mirror real-world messiness, stress-test multi-turn and multilingual…
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Old-School Selling Beats PLG in the AI Era: My GTM Playbook for 8‑Day Enterprise Deals
Old-school, in-person selling still beats product-led motions in the AI era because enterprise buyers reward teams who show up and de-risk change. I share how to…
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Browse topics
- AI Strategy (430)
- Generative AI (113)
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- Leadership (81)
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- Product Management Leadership (374)
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