January 2026
- AI Strategy (315)
- Generative AI (106)
- IT Leadership (33)
- Leadership (76)
- Product Management (344)
- Product Management Leadership (306)
- Uncategorized (32)
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PMs and Developers Need Different AI Metrics—Here’s How That Builds Faster, Better Products
PMs and developers measure different layers of AI systems—and that’s a feature, not a bug. Developers focus on eval-driven development, latency, and reliability, while PMs focus…
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7 Proven Steps to Win Stakeholder Buy-In with Clarity, Data, and Lasting Trust
Buy-in is earned through a designed journey—not a single meeting. This first-person, 7-step playbook shows how to align on outcomes vs output OKRs, map stakeholders and…
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4 Proven Ways to Keep Employees Informed and Engaged—from Onboarding to Lasting Adoption
Employee engagement improves when we treat internal tools like products with activation moments, in-app guides, and continuous discovery. I personalize onboarding with product tours, measure time-to-first-value,…
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Unlock Travel & Hospitality Growth: Product Benchmarks and Metrics Top Teams Rely On
Benchmarks transform intuition into a clear product strategy for travel and hospitality. In this narrative, I share the key product metrics I rely on—activation, search-to-book conversion,…
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How to Build a Continuous Discovery Habit That Survives Delivery
A practical operating system for making weekly customer contact, trio ownership, and evidence-based product decisions survive delivery pressure.
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A Practical Framework for AI-Era Build-versus-Buy Decisions
A practical framework for separating strategic AI IP from commodity tooling, comparing true ownership cost, and preserving a safe exit as scale changes.
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AI Customer Service Transformation: An Operating Playbook
A practical playbook for choosing support work to automate, redesigning human roles and handoffs, governing quality, and proving durable business value.
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How to Build AI-Enabled Cybersecurity Operations Safely
A practical 90-day model for using AI in threat detection and incident response with clear authority limits, metrics, and governance.
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How to Design, Launch, and Govern an AI Agent Product
A practical playbook for scoping agent work, setting safe autonomy, measuring trusted outcomes, and earning adoption without losing accountability.
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Stop Choosing: Blend Inside-Out and Outside-In Thinking to Accelerate Product-Led Growth
Inside-out and outside-in thinking aren’t tradeoffs—they’re a flywheel for product-led growth. Blend a sharp product strategy with continuous discovery and real usage data to drive adoption…
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AI Context Engineering: A Practical System for Product Teams
Learn to build small, traceable context packs that help product teams use AI for discovery, prioritization, and execution with less rework.
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Structured Prompting for an AI Resume Coach You Can Trust
Build a grounded AI resume coach with a three-layer prompt, evidence-linked feedback, safe rewrites, retrieval, and product-grade evaluation.
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AI Transformation Is an Operating Model, Not a Feature Roadmap
A practical operating model for turning scattered AI pilots into measurable outcomes, safer releases, and a faster organizational learning loop.
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How Product Leaders Turn AI Strategy Into an Operating System
A practical operating model for choosing AI bets, defining production readiness, assigning ownership, measuring adoption, and deciding when to scale.
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Master the Five Stages of Software Experience Maturity and Prioritize What to Fix First
Experience quality compounds, and a five-stage maturity model turns that truth into a practical plan. Use it to align teams, prioritize the right fixes, and link…
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Governed Agent Analytics: From Support Signals to Adoption
A practical model for linking support performance to product adoption while enforcing clear data, access, experiment, and scale controls.
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Four High-Impact Lifecycle Journeys to Run in Pendo Orchestrate for Activation and Retention
Pendo Orchestrate makes it possible to deliver the right message at the right time across the entire customer lifecycle. I run four core journeys—onboarding, activation, expansion,…
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Why I’m All-In on INDUSTRY 2025: 5 Powerful Reasons For Product Leaders at The Product Conference
INDUSTRY 2025 is my must-attend event to sharpen product strategy, deepen AI fluency, and learn directly from operators who ship. I’m prioritizing outcome-driven roadmapping, continuous discovery,…
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How to Govern AI Agents With Product Analytics That Drives Action
A practical operating model for instrumenting AI agents, enforcing safe authority, setting release gates, and proving business outcomes.
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How to Turn Pendo Adoption Signals Into Revenue Growth
A practical operating model for connecting Pendo guides and usage signals to activation, retention, expansion, and measurable revenue outcomes.
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Browse topics
- AI Strategy (315)
- Generative AI (106)
- IT Leadership (33)
- Leadership (76)
- Product Management (344)
- Product Management Leadership (306)
- Uncategorized (32)
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