January 2026
- AI Strategy (315)
- Generative AI (106)
- IT Leadership (33)
- Leadership (76)
- Product Management (344)
- Product Management Leadership (306)
- Uncategorized (32)
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How to Scale AI Pilots Into Mature Production Systems
A practical operating model for turning promising AI pilots into governed, measurable workflows that improve safely and reliably in production.
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Stop Losing Customers: Predict Churn with Digital Analytics and Act Before It’s Too Late
Churn is predictable when we treat it as a forecasting problem and wire analytics into daily operations. I map leading indicators like activation, time-to-value, and feature…
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Build vs. Buy in an AI-First World: My Framework to De-Risk Decisions and Own Your Data
Build vs. buy shows up in every product organization, and AI is changing the calculus without eliminating the tradeoffs. In this first-person framework, I walk through…
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The Safety of Speed: 180 Deploys a Day, 12‑Minute Releases, 99.8%+ Availability
Speed and safety are not opposites—they reinforce each other when you ship in small, frequent batches. By automating our pipeline end-to-end, we move from merge to…
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The Customer Feedback Playbook: AI-Powered Tactics I Use to Make Better Product Decisions
Customer feedback is my most reliable compass for strategy and execution. In this playbook, I show how to combine analytics, structured interviews, and AI to turn…
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Real-Time Analytics for Financial-Services Contact Centers
A practical operating model for turning live contact-center signals into routing, agent guidance, experiments, and compliant decisions.
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From Product Strategy to Adoption: The Solutions Engineering Loop
A practical operating model for turning field evidence into sharper roadmap decisions, measurable activation, and sustained customer adoption after launch.
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Why Codeless Product Analytics Wins: Faster Insights, Fewer Bottlenecks, Bigger PLG Results
Codeless analytics removes instrumentation bottlenecks, so product teams answer questions in hours—not weeks. I explain what codeless analytics is, why (and how) Pendo supports it, and…
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Building Physician‑Grade AI When Trust Is Everything: Inside Healio’s Proven Playbook
Physicians won’t trust AI until it proves itself. Here’s how Healio built a physician-grade assistant with RAG and hybrid search across trusted sources like PubMed, designed…
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AI-Powered Growth Loops: Transform Your PLG Product into a Self-Optimizing Engine
AI is reshaping product-led growth from static funnels into adaptive, compounding growth loops. I outline a practical blueprint: unify behavioral data, personalize in-app guidance with gen…
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Inside Product at Heart 2026: Bold Single-Track Vision, AI Everywhere, Deeper Connections
Product at Heart 2026 is making a bold shift to a single-track format—prioritizing tighter curation, shared context, and deeper learning. Petra Wille and Teresa Torres outline…
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How I Harness AI to Supercharge Product Discovery for Faster Research, Prototyping, and Validation
AI has become my unfair advantage in product discovery, compressing weeks of research, prototyping, and validation into days. I synthesize interviews with LLMs, layer in Amplitude…
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I Built a ‘Pendo Wrapped’ in 10 Minutes with Pendo MCP to Boost Adoption and Delight Users
I used Pendo MCP to build a lightweight, narrative-style “Pendo Wrapped” in under 10 minutes, turning existing analytics into a compelling in‑app experience. By focusing on…
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Agentic AI for Construction Tendering: A Product Playbook
A practical playbook for narrowing the tendering wedge, designing specialist agents, evaluating each decision, and earning safe autonomy.
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AI Product Governance: A Practical Operating Model for PMs
Turn AI ethics into an operating system with risk tiers, release gates, clear ownership, vendor checks, monitoring, and rollback plans.
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New Year, New Product Habits: AI Workflows, Coaching Culture, and Community in 2026
I’m starting 2026 with a practical reset of how I lead continuous discovery, integrate AI workflows, and scale coaching inside product teams. In this reflection, I…
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11 Product Management Shifts Redefining 2026: Actionable Signals from Top Leaders
2026 will reward product teams that turn signals into action. In this first-person analysis, I highlight eleven shifts—from outcomes-first OKRs and continuous discovery to agentic AI…
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The Modern Playbook for AI Agents: Build One‑Person Departments and Scale with Amplitude
AI agents deliver outsized value when they’re treated as productized workflows tied to clear outcomes. In this guide, I share how to consolidate processes, create “one-person…
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Turn Every Support Ticket into Product Truth: My Playbook for Data-Driven CX Wins
Support tickets are the fastest path to product truth when you turn frontline conversations into structured, reliable data. I connect support tools to a unified analytics…
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How We Built an AI Career Co‑pilot that Turns Knowing into Doing for Disadvantaged Students
Disadvantaged students don’t just need answers—they need an orchestrated path from insight to action. I break down how Zero Gravity built an AI career co‑pilot that…
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Browse topics
- AI Strategy (315)
- Generative AI (106)
- IT Leadership (33)
- Leadership (76)
- Product Management (344)
- Product Management Leadership (306)
- Uncategorized (32)
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