trust and safety
- AI Strategy (274)
- Generative AI (105)
- IT Leadership (32)
- Leadership (78)
- Product Management (324)
- Product Management Leadership (286)
- Uncategorized (32)
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Governing AI Security Beyond the Open-Weights Debate
A practical operating model for product leaders to govern jailbreak disclosure, open-weight releases, agent containment, and incident-response readiness.
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How Product Leaders Should Govern Open and Closed Frontier AI
A practical framework for choosing open or closed frontier models, limiting agent blast radius, and building security brakes your team can test.
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The July 2026 AI Evaluation Lab Leak: A Leader’s Playbook
A practical governance and containment playbook for testing dangerous model capabilities without turning an internal evaluation into a real-world incident.
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How to Evaluate AI Risks That Emerge After Deployment
A practical framework for testing stateful AI across long user trajectories, monitoring drift after launch, and resisting misleading satisfaction metrics.
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A Practical Guide to Metaphors for Understanding Language Models
A practical framework for choosing AI metaphors, exposing their hidden assumptions, and translating human-sounding behavior into testable product claims.
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How to Benchmark AI Humanizers Without Gaming the Test
A practical framework for testing AI humanizers across detector disagreement, content fidelity, writing quality, latency, and workflow fit.
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China AI Safety Governance at WAIC 2026: A Product Playbook
A practical playbook for turning China’s WAIC 2026 signals on loss of control, agent boundaries, and cyber risk into product decisions.
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How to Design Production AI Guardrails for Sensitive Workflows
A practical control-plane design for routing sensitive data, constraining agent actions, enforcing approvals, testing failures, and preserving auditability.
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Competing on Experience: A Retail Banking Product Strategy
A practical framework for choosing the banking journeys, measures, and operating habits that turn customer experience into durable advantage.
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AI Product Leadership: Faster Learning, Safer Systems
A practical framework for improving product discovery and delivery while matching AI evaluation, privacy, and governance to real-world risk.
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Beyond Black‑Box Scores: Custom AI That Elevates Trust & Safety Without Burnout
Off-the-shelf moderation scores miss nuance and force teams into painful manual review. In this episode, I explore how Musubi blends traditional ML with LLMs, policy optimizers,…
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AI-Ready Customer Support: An Operating Model That Works
A practical operating model for preparing support knowledge, workflows, guardrails, human handoffs, and launch controls for reliable AI automation.
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A Product Leader’s Playbook for Humane, Sustainable Growth
A practical operating model for balancing product growth with user agency, trust, community impact, and durable business value.
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AI Product Governance: A Practical Operating Model for PMs
Turn AI ethics into an operating system with risk tiers, release gates, clear ownership, vendor checks, monitoring, and rollback plans.
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Structured Prompting for an AI Resume Coach You Can Trust
Build a grounded AI resume coach with a three-layer prompt, evidence-linked feedback, safe rewrites, retrieval, and product-grade evaluation.
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Trustworthy AI Product Engineering: From Demo to Daily Use
A practical operating system for making AI outputs traceable, uncertainty actionable, failures bounded, and quality measurable in customer workflows.
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A Practical Governance Model for Enterprise AI Support Agents
A practical operating model to control AI support-agent autonomy, meet service obligations, preserve audit evidence, and manage change safely.
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AI-Ready Data Governance: A Practical Trust Framework
A practical operating model to trace AI inputs, enforce access, automate quality controls, and prove trust without slowing delivery.
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Recruitment Impersonation Scams: A Playbook for Leaders
A practical playbook to help leaders make real jobs verifiable, triage impersonation reports, and guide candidates after data or money is exposed.
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Browse topics
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