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Chinese Frontier AI Models: A Product Leader’s Decision Guide
A practical framework for choosing Kimi K3, Qwen 3.8 Max, or DeepSeek V4 Flash by completion reliability, accepted-result cost, and product fit.
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AI Builder Maturity: From Fast Demo to Defensible Product
Use a five-level evidence ladder to diagnose your AI product, test platform risk, and invest in advantages that strengthen as models improve.
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Enterprise AI Ownership: What Your Company Must Control
A practical framework for deciding which AI assets, learning loops, contracts, and platform layers your enterprise must control as models change.
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Competing on Experience: A Retail Banking Product Strategy
A practical framework for choosing the banking journeys, measures, and operating habits that turn customer experience into durable advantage.
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Crafting Beloved Tech Brands: My Moonshot Marketing Playbook for the Post-LLM Era
Marketing in 2026 isn’t a channel plan; it’s a feeling customers want to belong to. In this playbook, I share how to run one unified engine,…
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What the Intercom-to-Fin Rebrand Teaches Product Leaders
A practical framework for making an AI product the company name without confusing customers or abandoning a durable product brand.
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Never Stop Disrupting: Why the Fin API Platform Signals a New Era for Agentic AI
Disruption favors teams that move from features to agents—and the Fin API platform accelerates that shift. With a customer agent platform resolving over 2M issues weekly…
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Apex Arrives: Vertical AI That Beats GPT-5.4 on Customer Service Speed, Accuracy, and Cost
Apex is a new vertical model for Fin that outperforms GPT-5.4 and Opus 4.5 on speed, accuracy, and cost—now powering ~100% of English chat and email…
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Inside Partner Product Marketing: Lessons that Elevate Go-to-Market and Product-Led Growth
Partner product marketing is most powerful when it aligns product positioning, data-driven learning, and cross-functional execution. I share how I translate complex capabilities into outcome-led narratives…
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A Practical Framework for AI-Era Build-versus-Buy Decisions
A practical framework for separating strategic AI IP from commodity tooling, comparing true ownership cost, and preserving a safe exit as scale changes.
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A Proven Go-to-Market Playbook: Align ICPs, Positioning, Pricing, Channels, and Launch for Revenue
Use this practical go-to-market playbook to turn features into revenue. You’ll clarify ICPs, sharpen positioning and value proposition, and align pricing to what customers truly value.…
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Enterprise Go-To-Market That Wins: How Product Marketing Supercharges Analytics Adoption
Enterprise go-to-market succeeds when product marketing and product operate as one. I rely on Amplitude analytics, A/B testing with clear MDE, and continuous discovery to translate…
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How Startups Earn Visibility in ChatGPT and Perplexity
A practical system for turning buyer questions, structured pages, independent proof, and repeatable evaluations into startup visibility in AI search.
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How to Turn Enterprise Positioning Into Measurable Adoption
A practical model for connecting enterprise positioning to activation, retention, and account expansion without mistaking attention for adoption.
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How to Scale Enterprise Sales Without Breaking Product Strategy
A practical operating system for diagnosing enterprise readiness, protecting the ICP, building sales capacity, and making growth repeatable.
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Win AI Search: Proven Playbook to Get Your Startup Recommended by ChatGPT & Perplexity
AI search is becoming the new homepage for startups, and the brands that win are the ones models can clearly identify, verify, and cite. In this…
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Build a Company You’ll Run Forever: Bootstrapping vs VC, PMF, and the Art of ‘Eating Glass’
Building a company you’ll run forever requires first principles decision making, founder-approach fit, and an unglamorous commitment to “eating glass.” In this commentary, I unpack how…
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Turn Claude Code Into a Trusted Teammate: My 3-Layer Memory System You Can Copy
I used to waste hours repeating the same context to AI and getting generic, off-the-mark feedback. By giving Claude Code a persistent, file-based memory, I now…
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How to Build a Product Positioning and Messaging Strategy
A practical method for choosing a defensible product position, translating it into clear messages, validating it, and aligning product with go-to-market.
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How Luminance Builds Legal-Grade™ AI at Scale: My Product Lens on Trust and GTM
I break down how Luminance operationalizes Legal-Grade™ AI for enterprise by combining domain-specialized, agentic AI with rigorous governance and human-in-the-loop controls. I highlight the product metrics…
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Browse topics
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