Product Management
- AI Strategy (317)
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- Product Management (344)
- Product Management Leadership (308)
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How Cohort Retention Analysis Turns Churn Into Action
Learn how to define useful customer cohorts, interpret retention differences carefully, and convert churn signals into focused product decisions.
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From Customer Signals to Reliable Product Operations
A practical framework for routing support, behavioral, research, and reliability signals into faster response and stronger product decisions.
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How Snapbar Turned Crisis Into an AI-Native Photo Experience Revolution
Snapbar’s reinvention shows how a mature company can turn crisis into a durable AI product strategy. The company moved from physical photo booths to a WebRTC-based…
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The Hidden Leadership Skills Product Managers Need Before the Title Change
Product managers do not need to wait for a formal title change to start building real leadership capability. The strongest path begins with understanding how leadership…
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Supercharge Product Discovery: A Practical July Guide to Better Team Ideation
Chapter 8: Supercharged Ideation offers a practical way for product teams to move beyond traditional brainstorming and generate stronger solution options. The core lesson is that…
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From Static Scores to Adaptive Customer Health Intelligence
A practical framework for turning customer health from a lagging score into an adaptive system connecting behavior, context, and timely action.
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How to Operate AI Customer Agents as a Reliable CX System
A practical operating model links agent capabilities, release readiness, evaluation, measurement, and ownership into one continuous CX improvement loop.
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Connecting Product Analytics, Attribution, and Growth Decisions
A practical framework for linking journey context, governed product data, AI-assisted analysis, and measurable action without overstating attribution.
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Reliable AI Coding Requires Four Kinds of Control
A practical framework for controlling requirements, context, verification, permissions, and recovery when teams build software with AI agents.
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Behavioral Analytics for AI Agent Activation and Retention
A practical framework for measuring an AI agent’s first useful outcome, repeat value, and behavior-triggered interventions without mistaking activity for trust.
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Designing Awe: Intentional, Sensory-Rich Experiences to Elevate Product Leadership
Unforgettable experiences aren’t accidents—they’re designed with intention, sensory detail, and a clear point of view about who you serve. This episode explores how Petra Wille and…
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Migrate Analytics Platforms Without Chaos: 7 Proven Lessons to Plan, Move, and Land Cleanly
Migrating analytics platforms doesn’t have to derail roadmaps or erode trust. I share seven battle-tested lessons—shaped by work with Human37 and Amplitude—that help teams align on…
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How I Make AI Agents Speak Like Our Team: A Conversation Design Playbook That Lifts CSAT
Your AI Agent will sound like an LLM unless you intentionally design how it communicates. I share a practical conversation design playbook covering tone, response structure,…
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A Systematic Product Launch Strategy Beyond Announcement Day
A practical framework for aligning positioning, launch readiness, partner execution, and product analytics around sustained customer adoption.
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AI Inference Economics: Optimize for Value, Not Cost
A practical framework for balancing AI inference cost, latency, and quality against conversion, retention, support demand, and revenue.
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How I Use Novus, the First Product Agent, to Turn Rapid Releases into Measurable Wins
Rapid releases don’t have to blur what’s working. I use Novus to connect code velocity to customer outcomes with eval-driven development, observability, and continuous discovery—without drowning…
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Stop Forcing Organizational Change: How I Create Impactful Product Habits Without Burnout
Organizational change is exhausting—so stop trying to force it. I focus on conditions that make change inevitable: leadership-level pain, real urgency, and awareness of credible alternatives.…
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Why Product Engineers Are Transforming Software Delivery: Ownership, Speed, and Real Impact
Product engineers blend coding with customer insight, owning problems end to end and eliminating costly handoffs. By pairing continuous discovery with CI/CD, they shorten feedback loops…
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Claude Code for Product Managers: Accelerate Prototypes, Validate Faster, Ship with Confidence
Claude Code helps me turn ambiguous product ideas into testable prototypes, grounded analyses, and instrumented experiments in a fraction of the time. By pairing it with…
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Beyond Black‑Box Scores: Custom AI That Elevates Trust & Safety Without Burnout
Off-the-shelf moderation scores miss nuance and force teams into painful manual review. In this episode, I explore how Musubi blends traditional ML with LLMs, policy optimizers,…
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